You’re all doing a great job confirming the receipt of your incoming orders, and this has increased our operating efficiency enormously. But we still have...
99% of our orders are delivered successfully, without incident. The remaining 1% end up in the LOST category. They include fraudulent orders and those...
There isn’t a week that goes by that our dispatchers in Seattle are not hammered with calls from distressed customers wondering when their orders are...
We occasionally need to issue refunds because candy was overlooked and not delivered as part of an order. Tonight I received the following message in...
The Kelly Monaco Fan Club loves sending balloons to the star of ABC’s General Hospital. The fan club provided our Los Angeles partner AMAZING BALLOONS...